LIAM Connect
LIAM Connect is a secure, cloud-based platform that modernizes how correctional facilities manage incoming and outgoing inmate mail. The system replaces traditional mail handling with a digital workflow that eliminates contraband risk, reduces staff workload, and provides clear, reliable access to approved communication for incarcerated individuals.
Facilities using LIAM Connect gain stronger security, faster processing, and complete transparency into every item that enters the mail stream. Families benefit from a simple, intuitive way to send photos and messages, while staff benefit from safer operations and improved documentation.
LIAM Safe
Digital Mail Delivery
A secure digital replacement for physical inmate mail
LIAM Safe digitizes all personal mail before it enters the facility. Letters and color photos are scanned or uploaded, fully encrypted, and routed through a controlled review process. This removes contraband risks associated with paper mail and reduces the need for staff to manually open, sort, and inspect envelopes.
Key benefits for facilities:
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Eliminates harmful substances and contraband hidden in paper mail
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Reduces staff exposure to dangerous materials
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Automates tracking, screening, and documentation
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Speeds up delivery to same day or next day access
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Creates a permanent digital record for audits, investigations, and compliance
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Lowers operational costs through simplified workflows
Key benefits for inmates and families:
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Faster, more reliable delivery of letters and photos
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Clear digital copies that are easy to read
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Accessible communication that supports morale and connection
LIAM Legal
Secure and Compliant Legal Mail Processing
LIAM Legal is a patent pending solution designed to manage legal and privileged mail while preserving confidentiality and ensuring safety for both inmates and staff.
Legal mail is verified, digitized, and delivered through a secure workflow that meets facility requirements and supports compliance with applicable regulations. The process reduces physical handling while maintaining the integrity and privacy of legal correspondence.
How LIAM Connect Works
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Families and friends upload photos and letters through a secure portal.
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Items are encrypted and routed to facility staff for screening and approval.
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Approved content is printed or digitally delivered based on facility preference.
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Inmates receive clear, secure copies without exposure to contraband.
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All actions are logged for transparency, reporting, and legal review.
Why Correctional Facilities Choose LIAM Connect
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Proven contraband reduction
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Faster processing and reduced staffing time
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Improved safety for mailroom and housing unit staff
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Better transparency and documentation for audits
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Reliable, user-friendly experience for families
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Cloud-based security with full data encryption
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Scalable to facilities of all sizes
LIAM Connect delivers a modern, secure, and humane approach to inmate communication that supports safety, compliance, and operational efficiency.
Listen to Behind the Badge podcast!
NextGen Ideas is proud to sponsor Behind the Badge, the Colorado Jail Association’s podcast focused on real experiences and practical insights from professionals working in Colorado detention facilities.